What Gap? - Jessie Gordon - książka wyd. 2013

Opis

“What Gap? A Communication Tool Box” by Jessie Gordon is a practical and thought-provoking book devoted to communication, mutual understanding, interpersonal relationships, and the many difficulties that can arise when people attempt to understand one another. Published in 2013, the book presents communication not simply as the exchange of information, but as a complex process influenced by emotions, personal experiences, cultural differences, expectations, body language, listening skills, and individual perspectives. Its main purpose is to help readers recognize the barriers that separate people and provide them with practical tools for reducing those barriers.